Brand Story

FXCM Group is an established broker engaged in the online trading brokerage business of foreign exchange and CFD for many years. FXCM Group includes FXCM Australia Pty. Limited, which holds an ASIC license, and FCA licensed Forex Capital Markets Limited. The two entities respectively conduct foreign exchange and CFD businesses in accordance with their regulated business scopes. Such brokers are required by regulators to keep all retail client funds in separate accounts to comply with relevant client funds rules. Under the FCA rules, regulated brokers are required to join the Financial Services Compensation Scheme (FSCS) to ensure that their clients receive the compensation protection provided by the scheme.

Inspection Reason

FXCM has been operating in China for many years and has a large number of customers. At the request of many investors, the inspection team visited the location of FXCM UK office.

The visit to FXCM's UK office proved that brokers‘ compliance and investors’ interests are better guaranteed under FCAs strict regulation.

Office

According to its regulatory information, the address of FXCM UK is: 20 Gresham Street, Fourth Floor, London, EC2 7JE, UNITED KINGDOM.

Pictures taken at 20 Gresham Street

Inspection team came to 20 Gresham Street.

Views inside FXCM's office building

After entering the office building, a building directory sign can been seen, among the name list of which FXCM can be spotted.

Reception

FXCM's reception desk

The inspection team came to FXCM UK. The huge company logo is very eye-catching.

Featured Photos

Views inside of FXCM UK's office building

After indicating their intention, the surveyors were allowed to enter the company for filming. As can be seen from the photos, the internal office area of the company is spacious and bright. Since the establishment of FXCM, all the major honors and awards won by the company over the years are also displayed. They include “Best Customer Support”, “Best Broker of the Year”, “Best Forex Retailer” and so on. It can be seen that the company has been working in the industry for many years and achieved great achievements.

Views inside the company

Many of the company's staff were working during office hours when the inspection team visited. It can be seen that licensed companies under British supervision must not only have local offices, but also carry out real business and operate stably. This to a large extent ensures brokers norms and stability.

Conclusion

After the on-spot inspection, it was confirmed the UK licensed broker FXCM's real office address matched its regulatory address. The broker held two full licenses issued by FCA and ASIC respectively. Investors can consider the broker.